Telstra Internet Direct
Fast, secure, and reliable internet
Run business-critical applications, and provide an ultra-reliable, consistent experience to your customers with Telstra Internet Direct. A secure and scalable, high-performing internet powered by one of Australia’s largest internet backbone. Keep your sites connected with our exceptional coverage and 24/7 business support enabling you to confidently engage with the connected world.
Redundancy paths and security built into the core network
Multiple redundant paths to the global internet and built in security at multiple layers with 24/7 monitoring to protect your information.
A premium, reliable, enterprise-grade internet connection offering Committed Information Rate
Experience consistent, fast, secure performance via a dedicated, symmetrical, enterprise-grade connection which offers Committed Information Rate to one of Australia’s largest internet backbones.
Extensive access points across Australia and to the world
Extensive coverage in Australia and overseas, and scale up easily with over 140 Points of Presence across Australia and 900 globally through our partners .
24/7 support for 365 days a year
Technical helpdesk, plus an online fault logging helpdesk dedicated to TID to keep your operations running smoothly in more places.
Symmetrical speeds for fast data uploads and downloads
Fast, consistent upload and download speed, even at peak times for enhanced cloud, video and VoIP experiences.
A wide choice of features plus additional options
A range of access types and speeds with an option of IPv6 addressing and integrating additional services.
Telstra Next IP
More than just a network
The Next IP® Network is the enabler of all the solutions you need to thrive in a more connected digital future.
It’s more than just a connection; it’s an IP network with embedded access to future cloud environments, collaboration tools and applications. At Telstra we have DNA for innovation and technology leadership with a roadmap of worldclass solutions to keep our customers at the forefront of technology innovation.
With a core target availability of 99.999%, and over 2,000 PoPs in 230 countries and territories across the globe, the Telstra Next IP® network is among the world’s most powerful and reliable. The Next IP® Network is the backbone of Telstra’s own IT infrastructure; a network so powerful we rely upon it ourselves.
The 6 proof points of Next IP®
1. Superior coverage with global reach
The Next IP® Network lets your business grow faster, easier and with more secure reach. Get the right coverage for your business at home and abroad.
2. One network to bring it all together
Telstra is proud to be a full service provider, and we believe the network is key to all the elements coming together and operating seamlessly. The Next IP® Network is the enabler of all the solutions you need to thrive in a more connected digital future. It’s more than just a connection; it’s an IP network with embedded access to future cloud environments, collaboration tools and applications.
3. A network providing peace of mind
The network underpins all your business operations. You need peace of mind that you have a secure and powerful network that you can rely on. With a core network built with triple-path redundancy and designed to 99.999% availability, the Next IP® Network is the backbone of Telstra’s own IT infrastructure; a network so powerful we rely upon it ourselves.
4. DNA for innovation and technical leadership
We offer a roadmap of world-class solutions to keep our customers at the forefront of technology innovation. Our investment in our Programmable Network and technologies such as Software Defined Networking (SDN) and Network Function Virtualisation (NFV) align with our vision to be a world-class technology company that empowers people to connect.
5. Intelligence and visibility
As you become more reliant on your network and traffic continues to grow, you need to ensure you have visibility and control. The Next IP® Network gives you full visibility of what is happening within your network, and the tools to optimise and prioritise as you see fit. You can dynamically manage the network and better orchestrate the use of network resources to support your future business needs.
6. People and expertise
You need to ensure your technology partner has the expertise and experience to help your business grow.
Telstra Business SIP
Quick and easy voice calling over the internet
With the nbn™ coming, now is the time to replace your ISDN voice services, and the ideal solution is Business SIP.
Benefit from a quick and simple IP voice alternative. There’s no need for a dedicated private IP network, and you can use any internet provider.
We offer simple migration, enabling you to keep your existing Telstra-approved phone system and phone numbers, all controlled and managed through a convenient online portal. With a wide choice of plans, devices and extras, you have the flexibility and choice to tailor your service to your organisation’s unique needs.
Improve management via the user portal
Use our simple online portal to assign users, passwords and phone numbers, check service performance and view reports.
Tailor features to your business needs
Make your solution work for your specific needs. We can tailor your service with a range of features, including analogue phones, EFTPOS, fax, virtual receptionists, alarm lines, hunt groups, business lines and individual number or 100 number blocks.
Business Continuity add-on
Keep your business online, even in times of crisis, with the ability to automatically redirect calls to a nominated number during an outage.
Mobility Feature Pack add-on
Gain a range of benefits with the Telstra Business Connect app, including the ability to use a smartphone or tablet on the go, work at home while appearing to be at your desk, use your computer without the need for a landline phone, and enabling simultaneous ringing across up to 10 devices.
Telstra SIP Connect IP
Enhance your communications
Enjoy cost-effective, efficient and secure IP telephony with our Telstra SIP Connect solution.
Empower your team with the latest IP voice functions while reducing call costs with on-net calling. And get the benefit of integration with our hosted Telstra IP Telephony solution to create a hybrid, premise-based and hosted equipment solution to meet your organisation’s unique needs.
Designed to support two to eight voice lines and two to 32 direct in-dial numbers, the Business Line voice pack offers a comprehensive range of voice features.
Tailored for medium to large sites with fully-featured private automatic branch exchanges (PBXs), Business Trunks support more than five voice lines and over 100 direct in-dial numbers.
Pay from as little as $108 per month for 36 months on our Telstra Business Systems SIP Connect plans to enjoy standard local calls, national long-distance (STD®) calls and calls from your fixed line to mobiles.