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You need managed services that keep support, monitoring and maintenance under control. Boxer ICT delivers IT managed services that help you stay on top of issues without carrying them yourself.

End-to-End ICT Project Management

What IT Managed Services Should Cover

You need one accountable partner across support, maintenance and the wider work needed to keep your IT running properly.

We deliver IT managed services across service desk assistance, remote and onsite support, proactive monitoring, maintenance, asset management, project delivery and cyber security, so you are not left coordinating problems yourself.

One team. One accountable partner.

Specialist Help Across More Than Day-to-Day IT

Your environment is rarely static. Office 365 changes, office moves, virtualisation work, redundancy planning and disaster recovery all need the right structure behind them. You get managed services that cover the day-to-day, while also handling the wider work needed to keep your environment stable, connected and ready for change.

  • Office 365 management
  • Cloud migration planning
  • Environment virtualisation
  • Office move coordination
  • Application sharing
  • Redundancy planning
  • Disaster recovery planning

Coverage for the wider work that keeps your IT moving.

The Structure Behind Your IT

Our managed IT services cover the core functions that keep users supported, systems maintained and issues under control.

IT Service Desk

Keep day-to-day support moving with a responsive service desk that helps your users get issues resolved quickly.

IT Service Delivery

Bring more structure to your IT management with clearer processes, better follow-up and fewer loose ends.

Remote Support

Get fast remote assistance when problems need attention, without waiting for someone to be onsite.

Onsite Support

Get hands-on help when your systems, network or users need attention on the ground.

Monitoring

Stay ahead of avoidable issues with proactive monitoring across your infrastructure and core systems.

Maintenance

Keep your environment stable with ongoing maintenance that optimises performance, uptime and day-to-day reliability.

IT Asset Management

Keep better track of your IT assets, reduce waste and make decisions with clearer visibility.

IT Project Management

Take more control over change with structured project guidance that helps reduce risk and keep work on track.

Cyber Security

Strengthen your environment with cyber security measures that help protect users, systems and business data.

When IT Stops Pulling You Off Track

When IT is well managed, small issues stop pulling your team off track. People get answers sooner, planned changes land more cleanly, and less time is lost to delays, workarounds and repeat problems.

That gives you a steadier environment, fewer loose ends and less energy spent circling back to issues that should already be under control.

Your IT should keep pace with the work in front of you.

Protection That Sits Inside the Service

Security should align with the way your IT is managed, not sit off to the side.

Cyber Security

Protect your users, systems and data with practical security measures that strengthen the environment you already rely on.

Cyber Liability Insurance

Add a layer of protection around the commercial impact of cyber incidents, so you are not carrying the full risk alone.

Need IT Managed Services You Can Rely On?

Talk to Boxer ICT about IT managed services that give you clearer service, consistent follow-up and one accountable partner.

Managed Services FAQs

What are IT managed services and how can they benefit me?

IT managed services give you ongoing support, monitoring, maintenance and day-to-day IT management through one accountable provider. Instead of handling every issue internally or chasing multiple suppliers, you get managed services that keep users supported, systems maintained and problems moving.

How is Boxer ICT’s managed IT service different from traditional IT support?

Traditional IT support is often reactive. Managed IT is broader. Boxer ICT’s IT managed services combine service desk support, remote and onsite support, monitoring, maintenance, asset management, project support and cyber security into one managed services model.

What industries does Boxer ICT provide managed IT services for in Australia?

Boxer ICT provides managed IT services in Australia for teams that need reliability, clearer IT management and one accountable partner across their environment. The focus is on supporting the way your users, systems and operations actually work.

How does proactive monitoring improve IT reliability?

Proactive monitoring helps identify issues earlier, before they turn into larger disruptions. That means your managed IT services are not only responding when something breaks, but also helping reduce avoidable problems across the environment.

What cyber security measures are included in your managed IT services?

Cyber security sits inside Boxer ICT’s information technology managed services, not outside them. That means security support is tied to the way your users, systems and data are supported, maintained and managed over time.

Our Partners

Our Telstra Partnership
Our Microsoft Partnership
Our Partnership with Telstra
Our Partnership with Aria
Our Partnership with Dicker Data
Our Telstra Partnership

Acreditations

Cisco Certified Partner
CCNA Certified Partner
CCNP Certified Partner
ESET Certified Partner
Trend Micro Certified Partner
Lancom Certified Partner
Our Microsoft Partnership
Office 365 Certified Partner
Microsoft Azure Certified Partner
SonicWall Certified Partner
Official Palo Alto Networks Certified Partner
Authorised Cambium Partner
Xirrus Certified Partner
Fortinet Certified Partner
Dell Certified Partner
HP Certified Partner
Aruba Certified Partner
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Call us on +61 2 9268 8888

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