Collection of Information
As a provider of enterprise technology solutions — Boxer ICT handles information with the same discipline we bring to our clients’ networks. We may collect non-personally identifiable information such as your IP address, browser type, referring URLs, and general usage patterns when you interact with our website. Personally identifiable information — such as your name, business email, phone number, and company details — is only collected when you choose to provide it, for example by submitting an enquiry form, requesting a product demonstration, or engaging with us about a service. We only collect what is necessary and relevant to serving your needs.
Disclosure of Information
We do not sell, trade, or rent your personally identifiable information to third parties. Your data exists to help us serve you — not to be monetised.
Use of Information
Information we collect is used to respond to your enquiries, deliver the services you have engaged us for, and improve the overall experience of working with Boxer ICT. Non-personally identifiable data helps us understand how our website is used so we can make it more useful to IT decision-makers, procurement teams, and business stakeholders who visit us. We may use your contact details to send relevant service updates or communications — but only where you have opted in or where there is a legitimate business relationship in place. You can opt out of marketing communications at any time by clicking the unsubscribe link in any email we send, by replying directly to that email, or by calling us on +61 2 9268 8888.
Third Party Sites
Our website may contain links to third-party platforms, vendor portals, or partner resources. These external sites operate under their own privacy policies, which are beyond our control. Where our site integrates with third-party platforms — such as CRM or service management tools — those providers handle data under their own terms and privacy frameworks. We encourage you to review their policies independently.
Review and Removal of Your Personally Identifiable Data
You have the right to access, correct, or request deletion of any personally identifiable information you have provided to us. To exercise this right, contact us by email or post using the details on our website. We will acknowledge your request within a reasonable timeframe and respond fully within thirty (30) days. While we will take every practical step to action your request across our own systems, we cannot always guarantee that updates will propagate to every third-party system where data may have been processed as part of service delivery.
Cookies and Other Tracking Methods
Like most business websites, boxerict.com.au uses cookies — small text files stored locally on your device — to support site functionality and improve your browsing experience. Cookies allow us to remember your preferences, understand which parts of our site are most visited, and tailor content to be relevant to enterprise technology audiences. They do not give us access to your device or any information beyond what you choose to share. You can manage or disable cookies through your browser settings, though this may affect how some areas of the site function.
Third Party Tracking
We use Google Analytics to collect aggregated, anonymised data about site traffic — including page views, session duration, and user journeys through our site. This helps us refine our content and ensure we are delivering value to the professionals and organisations who engage with us online. This data is not linked to any personally identifiable information.
Telephone Recordings
Boxer ICT may record inbound and outbound calls for quality assurance, staff training, and service improvement purposes.
Legal Disclosure
We may disclose personally identifiable information if required to do so by law, or where we reasonably believe such disclosure is necessary to comply with legal process, protect the rights or safety of Boxer ICT or others, or respond to a verified government or regulatory request.
Security
Boxer ICT applies the same security principles to our own data practices that we recommend to our clients. Personally identifiable information is stored on secured infrastructure with access restricted to authorised personnel only. We employ industry-standard technical and organisational measures to guard against unauthorised access, disclosure, or misuse. No transmission over the internet is entirely without risk, but we are committed to handling your data responsibly and transparently.
Changes in this Privacy Statement
We may update this policy from time to time to reflect changes in our services, legal obligations, or best practices. Any updates will be published on this page with a revised effective date. Where changes are material, we will make reasonable efforts to notify you directly — via email or a prominent notice on our website. We encourage you to review this policy periodically.
